Frequently Asked Questions


Questions You Want To Know

Here are some common questions people ask. If you can’t find your question, just contact us and ask.

What experience do you have in our industry or niche?

Our marketing agency has extensive experience working with businesses in a range of industries. For you specifically, send us a message detailing your industry and service or product and we will respond. Our team possesses in-depth knowledge of the specific challenges, trends, and target audiences within all industries (the process often does not change, but the product/service being marketed does). We can provide examples of past clients we have worked with in your niche and showcase the results we have achieved for them.

What services do you offer, and how do they align with our marketing goals?

We offer a comprehensive range of services that can align with most marketing goals. We do prefer to focus on black and white, ROI services. Our services include strategic planning, branding, digital marketing, social media management, content creation and more. By discussing your specific marketing objectives, we can first respond with a YES or NO if we’re a good match, refer you to someone else or tailor our services to meet your needs and ensure a cohesive and integrated approach to achieve your goals.

Can you provide case studies or references from past clients?

Certainly! We can provide you with relevant case studies and references from our past clients. These case studies will demonstrate the strategies we implemented, the challenges we addressed, and the results we achieved for businesses similar to yours. Additionally, we can provide references from our clients who can share their firsthand experience working with us.

How do you measure the success of marketing campaigns?

The answer is “based on your goals and in black and white”. Our team will work with you to establish measurable goals that align with your objectives. We utilise various tools and analytics platforms to track campaign performance, monitor website traffic, and measure conversions. We provide regular reports that outline the campaign’s progress, achievements, and areas for improvement and at times: a change in direction (more budget doesn’t solve a campaign that isn’t converting).

What is your communication and reporting process?

We prioritise clear and transparent communication throughout our partnership. We assign a dedicated account manager as your main point of contact who will provide regular updates on campaign progress, discuss strategies, and address any questions or concerns you may have. We follow a structured reporting process, providing detailed reports on a regular basis (weekly during the first month) typically monthly or quarterly, depending on your preferences. These reports will include relevant metrics, insights, and actionable recommendations to optimise campaign performance.

Not Found Your Answer? Just Ask Us!

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